University Meal Deal

How do I join the program and set up an account?

3 Easy ways to sign up for Meal Deal, CLICK, CALL or MAIL!
CLICK on the SIGN UP NOW icon on the left and fill out the form.
CALL 877-632-5332 to speak with a customer service rep who will help you get started.
MAIL a check and sign up form (available online) to:
4 Lawndale Road
Mansfield MA 02048.
Min. deposit to open up a standard account is $100 and to open up a SAVINGS PLUS ACCOUNT IT'S $1000. IF YOU NEED HELP JUST CALL 877-632-5332.

Q	How does the point system work?
A	1 point equals $1.00. If you go into a restaurant and spend $1.26, that is the amount deducted from your card's balance.

How does the Meal Plan budget work?

Our 6 main meal plans are only estimates. The $7 or $8 University Meal Deal allots per meal is only to help budget the students account. The number of meals purchased per week determines the student's weekly budget. For example, if a student purchases the 5 Meal Plan, the Meal Deal estimates that you have $35-$40 a week to spend. However, students can spend whatever they want per meal. If they spend more than $7 or $8 per meal, the meal plan won't last as long. If they spend less than $7 or $8 per meal, the meal plan will last longer. The Meal Plans are based on a 14-week semester.

Q	My card is lost or stolen, what should I do?
A	Click on the REPORT A LOST CARD button and fill out information so that we can cancel your old account and send you a new card. You also can call us at 877-632-5332 to report the lost card. University Meal Deal will not be responsible for lost or stolen cards not reported within 24 hours.

Q	I forgot my PIN number, what should I do?
A	To obtain your PIN number please call University Meal Deal during normal business hours, and after answering a few security questions about your account, a customer service representative will provide you with your PIN number.

Q	Do my points carry over from semester to semester?
A	Points do transfer from semester to semester. We have also ELIMINATED the $15 semester fee so that you enjoy even more savings.

Q	If I add points to my account, how long does it take for the money to become active?
A	Points will be added to the card instantly if you use the automated add money feature. If you use other means to add money, they will be added within 24-48 hours.

Q	What if I am not fully satisfied with the plan?
A	University Meal Deal has a 30 Day Money Back Guarantee. If you are not fully satisfied with your card, call us within 30 days of your order and we will refund your remaining account balance.

Q	What if my plan runs low in the middle of the semester?
A	It is easy to add money by phone at 877-632-5332 or online at our Add Money page.

Q	How can I find out my account balance?
A	Your remaining account balance is printed on every receipt. You can use the FREE online check balance form and card statement form at www.umealdeal.com.

Q	How can I get my favorite restaurant to participate in the University Meal Deal Program?
A	Tell the restaurant that they should participate in our program and then contact University Meal Deal by telephone at 877-632-5332, or send an e-mail to customerservice@umealdeal.com to let us know which restaurant you would like added to the plan. You can also go to the establishment and inform them that you would appreciate it if they participated in the University Meal Deal program.